According to the Beast piece, Uber drivers have reported deactivation with a variety of ratings. One driver’s numbers dropped as low as 4.56 before deactivation; another claims he was canned for averaging 4.4 over a two-week span—despite having a 4.7 overall. What’s really crazy is Uber drivers forced to guess at the terminal number on the driver forum: One surmised south of 4.7, another below 4.6
Picture your job. If you could be fired without recourse for falling below a rating—but you didn’t know exactly what it was—how would you feel about it? Would you be flexible and fancy free as the Uber survey would have us believe? Or would you feel paranoid and disgruntled?
This anonymous driver certainly took umbrage with Uber’s sunshine-blowing survey. Thousands of other Uber drivers simply refused to participate for fear Uber would get revenge if they spoke the truth.